Med Spas & Wellness Clinics
Greg isn't.
Botox at 2pm, a laser session at 2:15, and a phone that won't stop ringing in between. Greg answers every call, qualifies every inquiry, and keeps your high-ticket consult calendar full — 24/7, without adding headcount.
of callers who hit voicemail call the next med spa on Google instead of waiting for a callback.
of customers who can't reach a business on the first try never call back at all.
of inbound calls go unanswered at busy service businesses simply because staff are hands-on with a client.
The Problem
Every unanswered call is a client walking to a competitor.
Med spas run on high-touch treatment time and high-ticket consults — which is exactly why the phone is the hardest thing in the building to keep covered.
Front desk can't answer while mid-treatment
Injectables, laser, and facial rooms run back-to-back. The phone rings during a Botox appointment or a peel and it goes to voicemail — and the caller doesn't wait around.
After-hours inquiries go cold overnight
A lot of med-spa research happens at 9pm after work. Those callers and DM-ers want an answer now, not a callback tomorrow when they've already booked somewhere else.
High-ticket consults get booked, then ghosted
A $1,200 filler consult takes real coordination — confirming, reminding, rescheduling. Manual follow-up is inconsistent, and inconsistent follow-up is where no-shows come from.
What Greg Does For Your Practice
every touchpoint covered.
Greg isn't a call-answering bolt-on. It's the front desk, the follow-up, and the CRM working as one command center around your booking calendar.
Answers every call, every time
Greg picks up 24/7 — mid-treatment, after close, over the weekend — so no inquiry about injectables, laser packages, or memberships ever hits voicemail.
Qualifies before it books
Greg asks the right intake questions for the service in question, flags medical-history callouts for staff review, and routes the ones ready to book straight into your calendar.
Texts back missed calls instantly
If a call still slips through during a packed treatment day, Greg fires an instant text so the lead hears from you in seconds, not after your next opening.
Protects high-ticket consult slots
Automatic confirmation and reminder sequences run on every booked consult — the appointments most worth protecting from a no-show get the most follow-up, not the least.
Logs every lead to your CRM in real time
Every call, text, and booking lands in one record the moment it happens, so your front desk isn't reconstructing who-said-what from memory at the end of the day.
Flags urgent items to the owner or lead esthetician
Post-treatment concerns, VIP client calls, and anything else that shouldn't wait for the morning huddle gets surfaced immediately, not buried in a queue.
A no-show on a $1,200 consult costs more than the call you missed to book it.
Greg confirms, reminds, and reschedules automatically around your highest-value appointments — so the slot you fought to fill doesn't sit empty because nobody followed up.
Even the calls Greg doesn't catch get a response.
If a call still goes unanswered during a packed treatment block, Greg sends an instant text so the lead hears from your practice within seconds — not whenever the next opening shows up.
FAQ
Questions med spa owners ask
Will Greg sound like a real person, not a robot reading a script?
Yes — Greg is a natural-sounding AI voice agent, not a phone tree. It handles real conversation: service questions, pricing ranges, scheduling back-and-forth, and objections, and hands off to your team whenever a caller needs a human.
Can Greg handle medical intake questions responsibly?
Greg is configured to your practice's intake protocol — it collects the information you want up front and flags anything that needs a licensed provider's judgment rather than trying to make clinical calls itself.
What does it cost?
There's no set price — every med spa's call volume, service mix, and existing tools are different. We scope it on a free intro call after auditing how many leads you're actually losing today, then price around the systems you need.
Find out how many consults you're losing.
A quick intro call: we audit how many calls and inquiries your practice is actually losing today, then map which system — calls, follow-up, booking, or CRM — will move the needle first. Pricing is scoped from there, never off a menu.